A workshop method that turns “we should automate something” into a prioritized list that your departments stand behind. Most administrations know after two days what is really worthwhile.
Run the Atlas with usIn three steps
A workshop method that turns “we should automate something” into a prioritized list that your departments stand behind.
Department heads and case handlers sit in one room. Each process is broken down into sub-steps and eight automation skills, for example notify, monitor or enrich.
Hours freed per month plus three qualifying questions: legal consequences of errors? Processing time for citizens more than a week shorter? Prerequisite for other processes?
Effort is estimated in T-shirt sizes, calibrated to your environment: no API, no VPN, on-premise only. The matrix becomes your roadmap.
Anonymized result from a city administration: 11 candidates, 4 quick wins.
If the core system has no API, the work that can be automated sits in the shadow process around it: in the emails, the scans, the Excel sheet someone maintains on the side.
Run the Atlas with us
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